Shipping Policy
SHIPPING INFORMATION
We provide Free shipping and Express shipping ($8.99)
United States:
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
Canada & Australia
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
United Kingdom:
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
France, Germany, Italy, Malta, Poland, Spain, Sweden, Australia, Austria:
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
Rest Of World:
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
Once your order is authorized and verified, we’ll send you a confirmation email and begin preparing it for shipment. Our priority is to ensure quick delivery to our customers. You can expect to receive the shipping information email within 2 to 3 business days after your order is processed.
CHECK
After your order is authorized and verified, you will receive a confirmation email. Once verified, we begin preparing your order right away. Due to the quick processing time, it may be challenging to change or cancel your order, but we will make every effort to accommodate your request.
PROCESSING
Normally, it takes us 1-3 business days to process your order. Please note that this does not include holidays or weekends.
SHIPPING
After the items are processed and leave the warehouse, it usually takes 5-15 business days to reach the destination.
If the order amount is US $ 200 or less, we usually ship it through the USPS or 4PX logistics provider, and you will receive your products within 10-15 business days from the order date.
If the order amount is US $ 200 or more, we will ship it through express logistics providers such as DHL and UPS, and you will receive your products within 5-7 business days from the order date.
SPECIAL NOTE:
Delivery service across the UK border (for the British Ocean Territory in the UK, the British Virgin Islands do not provide courier services).
delivery in the United States, but does not include remote areas such as Alaska, Hawaii, Puerto Rico, Guam and other overseas addresses, APO / FPO military address.
Delivery services are not available on the affiliated islands of Germany and Europe.
Delivery services are not available in France and affiliated islands.
Italy and the affiliated islands do not offer delivery services.
If you have any questions, please do not hesitate to contact customer service.
Email: support@tempools.com
* Shipping times are estimates and start from the ship date, rather than the order date, and may take longer than expected due to invalid addresses, customs clearance procedures, or other causes. For information on delivery time, please contact us.
* Please submit a ticket within 2 months after shipment if the package does not arrive on time, our representative will contact you within 24 hours. Please note that late applications may not be accepted.
Affected by Covid-19, there will be some delay on the delivery
CONTACTING US
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Email: support@tempools.com
Phone: +1 213 457 3657
Address: 22435 County Road 3105 Gladewater, TX 75647
Business Hours:
- Mon-Sat : 9am – 10pm (EST)
- Sunday: 10am – 5pm (EST)